We’re hiring!

Syncbnb is a calendar synchronization tool for vacation rental home owners that want to list their property on multiple channels and need a tool to help them avoid double bookings. We are the only service available online today that offers a 100% success rate across all available listing services. This is no small feat, but by combining cutting edge software, Advanced AI and Human Quality Assurance, we can deliver.

Syncbnb is growing fast and hiring the best. If you are interested in one of the positions below and meet the requirements, please send your resume to jobs /at/ syncbnb.com  specifying the position you are interested in.

Our current open positions:

 


Full Stack developer (PHP/MySQL)

Location: Athens, Greece

DESCRIPTION

Syncbnb.com is looking for a passionate web developer to join our team. We are developing a system to assist property owners handle their listings across multiple channels (Airbnb, Expedia, Booking.com, etc). Main language of the system is PHP and we are currently using the Symfony framework. The ideal candidate must also be able to handle front-end tasks.
Our headquarters are in Athens, Greece.

REQUIREMENTS

Required skills

  • Minimum 3 years of hands-on web development experience in a professional environment (ideally 5)
  • Excellent verbal/written and interpersonal skills in English.
  • Strong foundations in PHP, MySQL, Javascript, CSS.
  • Some experience in Symfony or any other PHP framework.
  • Experience working with Linux and the LAMP stack.
  • Ability to work with GIT.

We need people that

  • Are able to create a web service from setting up a server to writing the front-end application.
  • Are able to work in a collaborative environment


We love people that
Take pride in their code.

  • Deeply care about users and their experience.
  • Love unit and integration tests.
  • Live to build things.
  • Are willing to learn and expand their knowledge.
  • Try to follow best software development practices.

BENEFITS

Lively startup environment with experienced co-founders.
Stock options available for early employees.
Take your coding to the next level by working with the best.
Syncbnb is funded by 6 high profile tech investors and can offer the job security of large firms.

===== Apply by sending us your resume to jobs /at/ syncbnb.com  =====


Customer Success Engineer – English speaking markets

Location: Athens, Greece

DESCRIPTION

As the Customer Success Engineer you will be responsible for providing frontline customer support for our world class vacation rental channel management platform. Working closely with the founders, you will develop and deliver best-in-class support to our growing list of vacation rental owners and managers. The ideal candidate is experienced in providing customer support for a cloud-based technology company. Very good written and verbal English skills (native speakers will be preferred), attention to detail, strong communication skills, and a customer-centric orientation are required.

RESPONSIBILITIES

  • Promote a “customer first” environment at all times.
  • Become a Syncbnb platform expert.
  • Bring customer support best practices, processes and solutions to Syncbnb, continuing to raise the bar for our best-in-class customer support initiatives.
  • Proactively research, troubleshoot and escalate potential support issues.
  • Adhere to Syncbnb’s workflows, ticketing system and team schedules to ensure product quality goals are met.
  • Develop appropriate email templates, chat responses, phone agendas and best practices for timely responses that delight customers.
  • Contribute to team goals for customer retention, growth and satisfaction.

REQUIREMENTS

  • Very (very!) good written and verbal English skills
  • A minimum of 1 year experience in a customer-facing support role.
  • Knowledge and experience in the vacation rental market a strong plus
  • Strong organizational and analytical skills. Attention to detail.
  • Critical thinking and proven complex problem solving skills required.
  • Customer-first mentality; ability to empathize and build customer loyalty.
  • Background in web design or web development is a plus.

BENEFITS

Lively startup environment with experienced co-founders.
Stock options available for early employees.
Take yourself to the next level by working with the best.
Syncbnb is funded by 6 high profile tech investors and can offer the job security of large firms.

===== Apply by sending us your resume to jobs /at/ syncbnb.com  =====